United Way CMS User Guides

User guides are grouped by category. To search a guide for a specific word or phrase, press CTRL+F to open the Find screen, enter the word, and click Find. We recommend you download user guides larger than 300K: right-click the link to the guide and select Save Target As. To purchase printed copies, email manualrequest@blackbaud.com.

Information Did you know answers to your software questions are right at your fingertips? While working in the software, press F1 on your keyboard to open an extensive help file. Type keywords in the help file’s search field to find specific information about a process or function.

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System Guides

  • Campaign Management System User's Manual (PDF 2383K) August 14, 2003
    This guide gives a tab-by-tab description of the United Way Campaign Management System. Use this guide for descriptions of the software fields.

  • Campaign Management System Report Generator (PDF 1638K) January 14, 2004
    This guide provides a brief description of each report in the United Way Campaign Management System. Each description includes tab-by-tab descriptions of available options.

  • Access Introduction with Mail Merge Manual (PDF 826K) February 24, 2003
    This guide outlines the basics of using Access with the United Way Campaign Management System. It describes the table setup of the UWCMS database and outlines how to create Access queries and how to send information from these queries to a mail merge document.
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