Online Campus Community for The Education Edge User Guides

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 Online Campus Community for The Education Edge
 Online Admissions

• Configuration Overview (PDF 947K) May 2, 2011
  To help consultants, account executives, and users determine the appropriate configuration to implement Blackbaud NetCommunity, this document describes the server and network options for the program. It also describes requirements for each service and any special security considerations to take into account.

• New Features Guide (PDF 1.1M) November 21, 2011
  This guide provides details about the new features and enhancements in Online Campus Community 6.40 and 6.41.

• New Features Video for 6.40 & 6.41 (VIDEO, Duration 6 min.) November 21, 2011
  This video provides a quick look at some of the key new features and enhancements available in the Q4 2011 release of Online Campus Community 6.40 and 6.41. For more information about all new features, see the New Features Guide.

• Infinity Platform Installation and Upgrade Guide (PDF 2.6M) August 19, 2011
  This guide describes the system requirements and basic server setup needed to install and run an application built on the Blackbaud Infinity platform.

• Program Basics Guide (PDF 847K) November 21, 2011
  This guide includes information on basic navigation and common procedures, such as using the HTML Editor, creating a page link, and inserting an image. It also provides information about constituent codes.

• Website Design Guide (PDF 10M) November 21, 2011
  This guides describes the website design process. It contains information about creating and managing the key components of your website, including page layouts, templates, and style sheets.

• Parts Guide (PDF 6.6M) November 21, 2011
  This guide describes how to create and edit parts to display content on your website. For information about Online Campus Community parts, see the Online Campus Community & The Education Edge Integration Guide.

• Administration Guide (PDF 3.7M) November 21, 2011
  This guide explains each task found in Administration, such as how to create multiple websites, establish settings for sites, set up merchant accounts, and configure workflows.

• Users & Security Guide (PDF 1.2M) November 21, 2011
  This guide explains each task found in Users & Security. Refer to this guide for information about users, roles, task groups, security assignments, and how to import constituents as users.

• Email Guide (PDF 2.6M) November 21, 2011
  This guide details all aspects of sending email through Blackbaud NetCommunity. It includes procedures for creating email templates, lists, messages, newsletters acknowledgements, eCards, and notifications. The guide also discusses how to manage invalid accounts and email campaigns.

• Chapter Management Guide (PDF 837K) November 21, 2011
  This guide describes the design and management process for chapters. It includes a process overview as well as detailed procedures for creating the chapter management part.

• Personal Page Management Guide (PDF 1.2M) November 21, 2011
  This guide describes the design and management process for personal pages. It includes a process overview as well as detailed procedures for creating the personal page manager part.

• Team Fundraising Guide (PDF 2.1M) November 21, 2011
  This guide describes the design and management process for team fundraising. It includes a process overview as well as detailed procedures for creating the various parts related to team fundraising. It also addresses offline donations and integration for a fundraiser.

• Team Fundraiser Dashboard FAQ (PDF 113K) May 2, 2011
  This FAQ explains the fundraiser dashboard to team captains. We recommend you provide this pdf to your fundraiser team captains. The FAQ includes a Dashboard Overview section that explains the buttons on the dashboard and what team captains can do in each area of the dashboard. The FAQ also includes an Offline Donations section that explains how to record check and cash gifts on the dashboard and how to understand the offline donations log.

• User Networking Guide (PDF 2M) November 21, 2011
  This guide describes the design and management process for user networking on your website. It includes a process overview as well as detailed procedures for how to create the various parts related to user networking.

• Payment Application Data Security Standards Implementation Guide (PDF 158K) August 5, 2009
  This guide includes information about how to use Blackbaud NetCommunity to help secure your constituents' credit card information in compliance with Payment Card Industry Data Security Standards (PCI DSS). 

• Online Campus Community & The Education Edge Integration Guide (PDF 1.7M) November 21, 2011
  This guide provides an overview of Online Campus Community and how it integrates with The Education Edge. It also explains how to create and edit Online Campus Community parts and and how to process transactions from the website.

• Troubleshooting (PDF 129K) November 21, 2011
  This document includes information about scenarios that could affect the performance of the program. Initially, two topics are covered: the impact on your website if the NetCommunity Web server loses its connection with the Raiser’s Edge Web Service server and using a test environment to evaluate the impact of a new release, patch, or new functionality against current business practices before going “live.” Additional topics will be added as areas are identified.

• Online Admissions User Guide (PDF 2M) November 21, 2011
  This guide describes how to create and manage forms in the Forms section of Blackbaud NetCommunity. With these online forms, you can collect data from website users. With the Online Admissions form type and Online Admissions Plug-in, you can pull data from forms to create and update records in The Education Edge. This guide includes an explanation of the field mappings between Online Admissions forms and The Education Edge.