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Congregation of Benedictine Sisters of Perpetual Adoration Congregation of Benedictine Sisters of Perpetual Adoration Uses eTapestry to Track Supporter Relationships
The Congregation of Benedictine Sisters of Perpetual Adoration is a contemporary, semi-cloistered monastic community; the sisters live according to the Rule of Benedict. They serve the Church through a ministry of contemplative prayer and a distinctive dedication to the Eucharist. The Benedictine Sisters offer a welcoming space for silence, prayer, and spiritual hospitality in a shared environment of monastic peace. They actively engage in interreligious dialogue, respecting those of all faiths and backgrounds. Their communities include monasteries in Clyde, Missouri; Tucson, Arizona; and Dayton, Wyoming.
The Challenge:
- The Benedictine Sisters used spreadsheets as a method for tracking donor data, but because the sisters often traveled between each of their three monasteries, they needed an online system that could be accessed from anywhere.
- The sisters also wanted one central system to hold each of the three monasteries' databases, which contained information about supporters and their unique details.
- The sisters receive more than 1,000 prayer requests a month via email, and they wanted to streamline their prayer answering processes.
The Solution:
- The Benedictine Sisters selected eTapestry's relationship management software, which is a software-as-a-service (SaaS) solution. This means they can access their database from anywhere with an Internet connection.
- The sisters chose to implement specific modules for mass email, executive reporting, and eCommerce. They currently use the eCommerce functionality to accept and manage prayer requests online.
- As prayer requests come in, the eCommerce page ties each individual's information back to the database.
The Results:
- After selecting eTapestry, the Benedictine Sisters have gained a consistent level of knowledge about their supporters, helping them maintain relationships accordingly.
- The executive reports have enabled the sisters to demonstrate to upper-level management the impact of their support to their mission.
- The sisters have used eTapestry to help identify and segment supporter lists. The advanced email functionality allows them to target their communications and further their reach.
- eTapestry's easy-to-use system and recorded training sessions makes it easy for new nuns to learn the database.
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